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How to change an email address

Updated on 18 Dec 2023

 

Introduction

Currently, it is not possible to directly change the Email address associated with a user's Account in Team TV Sport. However, you can follow the steps below to achieve the same result by deleting the user and adding them again with the new Email address.

Prerequisites

To perform the steps outlined in this guide, you will need:

  • A user Account with administrative rights in Team TV Sport

Getting Started

Before proceeding with the steps below, please note that deleting a user will not delete the connected data. In the Team statistics a deleted player is still visible.

Detailed Steps

  1. Log in to your Team TV Sport Account with your administrative credentials.
  2. Navigate to the Account Management section.
  3. Locate the user whose Email address you want to change and select them.
  4. Click on the Delete User button.
  5. Confirm the deletion by following the on-screen prompts.
  6. Once the user is deleted, navigate to the Account Management section again.
  7. Click on the Add User button.
  8. Fill in the required information for the new user, including the updated Email address.
  9. Click on the Save button to add the new user with the changed Email address.

Advanced Tips/Settings

Here are some additional tips to consider:

- It is recommended to inform the user about the Email address change and provide them with the new credentials if necessary.

Troubleshooting

If you are experiencing any issues or need further assistance, please reach out to Team TV Sport support by sending an Email to support@teamtvsport.com.

Best Practices

Here are some best practices to keep in mind:

- Double-check the accuracy of the new Email address before adding the user.
- Communicate the Email address change to the user and ensure they have the necessary login credentials.
- Regularly back up essential data associated with users to prevent data loss.

Conclusion

While TeamTV does not currently allow direct Email address changes, you can achieve the same result by following the steps outlined above. By deleting the user and adding them again with the new Email address, you can effectively update their Email information within your Team TV Sport account.